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5 min read

OnPay Review: Features, Pricing, and Payroll Alternatives

OnPay Review

Our verdict

Our verdict

OnPay is a market-leading payroll platform, simplifying payroll and benefits processing for businesses of all sizes. Competitively priced with a user-friendly interface, it is the ideal payroll solution for many small businesses.

  • Clear and transparent pricing
  • Employee self-Service

bad handCons

  • Not a full PEO platform
  • Limited integrations
Onpay logo Visit OnPay
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Score 9 out of 10

How is this calculated?

We calculate the Overall Rating by combining the ratings of several testing categories.

Learn more by reading our testing and review methodology.

Currencies

US Only

Monthly fees

Simple Plan $40/month + $6/month/employee

Payment options

Direct Debit, Pay Debit

OnPay is a comprehensive cloud-based payroll and HR software solution to simplify payroll processes and streamline essential HR tasks. With its modern and user-friendly technology, OnPay caters to the specific needs of small to mid-sized businesses, providing an all-in-one platform for efficient and accurate payroll management.

The software offers a user-friendly interface that focuses on employee needs, making HR data easily accessible and well-organized. OnPay is renowned for being a flexible platform, which makes it a go-to choice for businesses transitioning from other payroll systems or alternatively, seeking a reliable HR platform. With the help of OnPay, companies can benefit from expert support throughout their payroll and HR journey.

In this in-depth OnPay review, we will provide an outline of OnPay software, its core features, the pros and cons of using the software, the plan and pricing options, and more. Now let’s explore OnPay… 

Overview

OnPay is a comprehensive cloud-based HR and payroll software solution that helps to simplify unlimited monthly payroll runs and streamline essential HR tasks, tax filings, and other tasks for small business owners. With its modern and user-friendly technology, OnPay caters to the specific needs of small to mid-sized businesses, providing an all-in-one platform for efficient and accurate payroll management. Automated tax filings, multiple pay rates, manage health insurance plans, payroll process automations, and much more – OnPay payroll software helps with it all.

OnPay offers several solutions, including:

  • A centralized platform for employee onboarding, PTO management, and secure document storage, streamlining essential HR tasks.
  • Payroll services that provide fast and accurate processing, including unlimited pay runs for all types of workers, automatic tax filings, and detailed reporting.
  • A benefits administration system that simplifies the management of employee benefits packages, integrating with payroll and offering self-service portals for efficient administration.

OnPay Key Features

OnPay offers a range of features that are significantly beneficial to small to mid-sized businesses. These core features allow businesses to streamline their payroll and HR operations effectively. 

Now let’s explore OnPay’s key features:

1. Payroll Processing

First up, OnPay’s payroll processing feature simplifies managing employee paychecks, calculating taxes and deductions, and provides users with expert guidance on employee benefits and insurance. The software ensures payroll processing in an accurate and timely manner, this helps businesses to avoid any payroll errors and compliance issues.

2. Tax Filing

OnPay’s tax filing feature automates the process of withholding and filing payroll taxes, reducing the administrative burden on businesses. The software keeps up with changing tax regulations, ensuring businesses stay compliant with tax laws.

3. Employee Self-Service

OnPay provides an employee self-service portal that allows employees to access and manage their personal information, view paychecks, and request paid time off. This empowers employees and reduces the amount of administrative work for HR teams.

4. HR Reporting

OnPay’s HR reporting feature provides businesses with insightful analytics and reporting capabilities. The software generates reports on employee data, payroll expenses, and other key HR metrics, enabling businesses to make data-driven decisions that benefit the needs of their business.

5. Benefits Administration

OnPay’s benefits administration feature simplifies the management of employee benefits including employee leave, insurance and 401(k) contributions. The software allows employees to enroll in benefits, while also helping HR teams handle and monitor benefit deductions and compliance requirements.

6. Customer Support

OnPay provides excellent customer support through phone, email, and live chat. Their knowledgeable support team is available to assist with any questions or issues that may arise, ensuring a smooth experience for businesses using the software.

7. Time and Attendance Tracking

OnPay time and attendance tracking feature that enables businesses to accurately record and manage employee work hours. This feature allows employees to clock in and out, tracks employee breaks and overtime, and provides detailed reports for payroll purposes. By automating this process, businesses can save time and reduce errors associated with manual timekeeping

User Reviews

We surveyed the reviews given by OnPay customers. The overall ratings were: 

Pros of Using OnPay

OnPay offers numerous benefits for businesses looking to streamline their payroll and HR processes. Let’s explore the pros of using OnPay:

  • User-Friendly InterfaceOnPay provide users with an intuitive and easy-to-use interface, making it simple for businesses to navigate and manage their HR and payroll tasks efficiently.
  • Clear Plans Pricing — OnPay offers transparent pricing plans, allowing businesses to understand their costs upfront and budget accordingly. This pricing transparency is especially beneficial for small to mid-sized businesses that need predictability in their expenses.
  • Comprehensive Payroll Solution — OnPay integrates payroll processing, tax filing, and benefits administration in one single platform. This comprehensive solution eliminates the need for businesses to switch between multiple software applications, saving time and reducing complexity.
  • Employee Self-Service Portal — OnPay’s self-service portal empowers employees to manage their own HR tasks, reducing administrative workload for HR teams. Employees can access their pay stubs, update personal information, and request time off conveniently.

Cons of Using OnPay

While OnPay offers numerous advantages, there are a few considerations to keep in mind. Let’s explore the cons of using OnPay:

  • Limited HR Feature — compared to some other HR software solutions, OnPay’s HR features may be more limited. It primarily focuses on payroll management, so businesses seeking comprehensive HR functionalities may need to supplement with additional HR software.
  • Limited Integration Options — OnPay’s integration options with other third-party software solutions may be limited. Businesses relying heavily on specific software applications may need to ensure compatibility before adopting OnPay.

OnPay Pricing

OnPay offers transparent pricing plans based on the number of employees and unlike some of their competition, they also offer a free trial period

The pricing starts at $40 per month, plus $6 per monthly employee – with everything included and no hidden costs. This pricing structure provides businesses with clarity and allows them to budget effectively for their payroll and HR software expenses – although it’s worth mentioning that the costs have risen slightly since last year.

You can calculate your exact costs using the sliding scale on their website:

screenshot of OnPay's cost calculator

OnPay Unique Selling Point 

OnPay’s affordable pricing structure, which is based on cost per employee, on a monthly subscription model, and the offering of a free trial, make Onpay a great option for small to medium-sized businesses. The platform’s scalability accommodates the needs of growing businesses without disrupting payroll processes. Compliance and security are prioritized through up-to-date tax regulation adherence and robust data encryption.

RemotePad Score for OnPay

winner

9/10 Our expert score for OnPay

Our team came to this score by considering the following components in the following weightings:

Payroll features25%
Benefits features10%
HR  features10%
Compliance features10%
Platform features10%
Pricing20%
User reviews15%

For each component, OnPay received the following score:

Payroll features20/25
Benefits features9/10
HR features10/10
Compliance features9/10
Platform features10/10
Pricing18/20
User reviews14/15

Top Alternatives (Competitors)

For companies interested in a more comprehensive HR outsourcing solution, it is worth considering the benefits of using a global PEO or Employer of Record platform.

Some of the leading contenders are listed below. 

Horizons vs OnPay

Top provider for:
Global EOR

Read Horizons Review

Monthly fee per employee
From $299

Remote vs OnPay

Top provider for:
Direct EOR solutions

Read Remote Review

Monthly fee per employee
From $599

Deel vs OnPay

Top provider for:
Compliance

Read Deel Review

Monthly fee per employee
From $599

Final Thoughts — OnPay Software 

OnPay is an excellent choice for small to mid-sized businesses seeking a comprehensive payroll and HR software solution. With its user-friendly interface, transparent pricing, and integrated payroll features, OnPay simplifies payroll management and reduces administrative burdens. While the HR features may be more limited, OnPay’s focus on payroll makes it a reliable choice for small to medium size businesses looking for efficient payroll processing.

FAQ

OnPay's pricing starts at $40 per month, plus $6 per employee per month. The transparent pricing structure allows businesses to understand their costs upfront and budget accordingly.

OnPay offers integration with a range of accounting and time-tracking software. However, it's important to verify compatibility and integration options with specific third-party software before adopting OnPay.

OnPay has its hq in Atlanta, Georgia, United States

OnPay has raised $6 million with its last funding round in 2020. 

Article By
HRIS and Remote Tech Specialist
Charlotte speaks with authority as RemotePad’s recruitment and HR tech maestro. With a background in marketing, Charlotte has worked for major brands in the industry, including leading HR software provider, FactorialHR. Originally from Manchester, UK, with a bachelor’s degree from the Manchester Metropolitan University, Charlotte currently resides in sunny Barcelona, Spain.

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